Last updated: 2 September 2026
Welcome to the website of Lotriet Physiotherapy. By accessing or using this website, you agree to the following Terms and Conditions.
If you do not agree with these Terms and Conditions, please do not use the website.
1. About This Website
This website provides general information about Lotriet Physiotherapy and the physiotherapy services offered by the practice.
The information provided on this website is intended for general informational purposes and does not constitute a personalised medical assessment, diagnosis or treatment plan.
2. No Medical Emergency Service
This website and the contact form are not intended for medical emergencies.
If you are experiencing a medical emergency or require urgent medical attention, please contact the appropriate emergency medical service or visit your nearest emergency department.
3. Physiotherapy Information
Information published on this website is provided in good faith and is intended to provide general information about physiotherapy, treatment options and conditions that may be treated.
Individual treatment requirements differ from person to person.
A physiotherapist will assess your individual circumstances before recommending an appropriate treatment approach.
The information on this website should not be used as a substitute for professional medical advice, diagnosis or treatment.
4. Appointments
Appointments may be requested by contacting the practice directly or through the online appointment booking facility available on the website.
Online bookings are handled through an external booking platform operated by myGC.
An appointment is only considered confirmed once confirmation has been provided through the applicable booking process.
5. Appointment Changes and Cancellations
If you need to change or cancel an appointment, please contact the practice as soon as reasonably possible.
The practice reserves the right to apply its own cancellation or missed-appointment policy where applicable.
Any applicable cancellation fees or other appointment conditions will be communicated to patients separately.
6. Website Content
We make reasonable efforts to ensure that the information on this website is accurate and up to date.
However, we do not guarantee that all information will always be complete, accurate, current or free from errors.
Information, services and other website content may be updated or changed without prior notice.
7. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, design elements and other materials, is owned by or licensed to Christelle Lotriet Physiotherapy or its website service providers.
You may view and use the website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, publish or commercially exploit website content without prior written permission.
8. External Links
This website may contain links to third-party websites and services.
These links are provided for convenience and do not necessarily constitute an endorsement of those websites or services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
9. Website Availability
We aim to keep the website available and functioning correctly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, technical problems, hosting issues or circumstances outside our reasonable control.
10. Limitation of Liability
To the extent permitted by South African law, Christelle Lotriet Physiotherapy will not be liable for any loss or damage arising directly or indirectly from:
- Your use of or reliance on information contained on this website
- Temporary website unavailability
- Technical errors or interruptions
- Content or services provided by third-party websites
- Unauthorised access to information resulting from circumstances beyond our reasonable control
Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
11. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information submitted through the website is collected, used and protected.
12. Google Services
This website may use third-party Google services including Google Analytics, Google Ads and Google reCAPTCHA.
These services may collect or process certain information relating to your use of the website in accordance with their respective terms and privacy policies.
13. Changes to These Terms
We reserve the right to update or amend these Terms and Conditions from time to time.
Changes will become effective when the updated Terms and Conditions are published on this page.
Your continued use of the website after changes have been published constitutes acceptance of the updated Terms and Conditions.
14. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute arising in connection with the use of this website will be subject to the applicable laws and jurisdiction of South Africa.
15. Contact
If you have any questions regarding these Terms and Conditions, please contact:
Lotriet Physiotherapy
11 Van der Lingen Street
Paarl, 7646
South Africa
Email: info@lotrietphysiotherapy.co.za
Phone: 082 354 5472
WhatsApp: 064 803 9698